Decided to write up my experience following several attempts at getting a refund after deciding, within 14 days of buying a game.
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert. PlayStation Broadcast & Professional. Repair information and service assistance. Contact Support Contact Support. Product support & customer. Playstation does not provide customer service by email, but does provide it by phone. There are 4 ways to reach Playstation across 4 communication modes: phone, web, twitter, chat. In case you didn't realize there was an alternative, the best phone number for Playstation customer support is 800-345-7669. Dec 09, 2020 PlayStation banned my account I am sure I didn't do anything wrong about Sony privacy and policy I call them they told me your account is banned because of the security reason and it will unban until 48 business hours but it doesn't unban yet so I called them again they told me your account is banned permentally the don't telk me any reason.My Online id is studious-pinion and my email address.
Jan 01, 2021 Playstation has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Playstation using 4 different media: phone, web, twitter, chat. https://azmqgr.over-blog.com/2021/01/pull-tube-0-11-2-video-downloader-savefrom.html. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them.
Caesar slots real money. CDPR have admitted fault and acknowledged the game's many issues. Playstation policy clearly states that in case of, for lack of better terminology, a broken product, you can apply for refund within 14 days (I don't have the policy in English here so I won't copy/paste it, since most of you probably can't read Dutch).
So CDPR says we can refund the game. I've contacted Playstation support service 4 times now and the first 2 times I was denied because I had already played the game and they were unaware of any issues with the Cyberpunk 2077.
The 3rd time I was asked to follow an uninstall/rebuild database procedure, completely ignoring my arguments about bugs, broken quests and hard crashes. The 4th time they simply sent me a lazily copy/pasted story about going over to CDPR's page and follow their development in fixing bugs.
I'm stuck here with a broken product and have no interest in seeing it fixed. This might take several months, possibly longer. CDPR have failed to deliver. I'm not talking about hype. Sure, hype was enormous, but I'm talking about severe technical issues and 'placeholder' mechanics.
Does anyone know if there are any EU laws in place protecting costumers in case of buying digital products that simply do not live up to what was promised and, on a technical front, are so broken that some systems (AI, quests, gameplay mechanics) are simply not working as promised. I'll wager that in this case CDPR was simply misleading people to meet financial targets.
Safari update mac free download. I'm deeply disappointed in the way both CDPR and PSN have handled this, by not handling it at all, pointing fingers at eachother, and leaving a loyal customer in the dark.
How can we better protect ourselves? Is there anyone I can reach out to (EU lawmakers maybe, any other ideas?) to help improve this situation? If no one will hold these companies accountable, nothing's going to change.
Playstation Network Customer Support Hours
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Playstation Network Customer Support Live Chat
